Services / Keep them coming back
Follow-Up, Reviews and Win-Backs
The cheapest customer is the one you already have. We make sure no quote goes quiet, every good job turns into a review, and customers who drifted away hear from you before they forget your name.
Why it matters
The problem
Quotes go out and nobody chases them. Happy customers are never asked for a review. Past customers drift to a competitor because nobody checked in. None of it is hard, it just never happens, because everyone is busy with the work in front of them.
What you get
- Every open quote followed up until it is a yes or a clear no
- Review requests sent after every good job, automatically
- Lapsed customers invited back with a message that sounds like you
- Fewer no-shows, with confirmations and reminders that people answer
The work
What’s included
01
Quote and proposal chasing
A polite, persistent follow-up on every open quote, timed the way your best salesperson would do it, stopping the moment the customer replies.
02
Reviews on autopilot
A review request after every finished job, sent to the customers most likely to leave a good one, with unhappy replies routed to you first.
03
Win-backs and reminders
Check-ins for customers who have not been back, plus confirmations and reminders that cut no-shows. All in your voice, all approved by you once.
The process
How it works
Find the gaps
We look at where quotes stall, where reviews could come from, and who has not been back.
Turn it on
Sequences written in your voice and connected to your CRM, calendar and review profiles.
Keep tuning
We watch what gets replies and adjust timing and wording every month.
Questions
Common questions
Will this annoy our customers?
Not if it is done the way a good office manager would do it: a few well-timed, personal messages that stop as soon as someone answers. That is the standard we build to.
Which review sites does this work with?
Google first, since that is where most local customers look, plus whichever sites matter in your industry. We link to your existing profiles.
Can we approve the messages first?
Yes. You approve every template before anything goes out, and anything a customer replies with comes back to a person.
Works well with
The rest of the team
AI Outbound Sales
Qualified meetings on your calendar without hiring a sales team. We find the right companies, write to them like a person would, and follow up until they answer.
How it worksInstant Lead Response
Every form, call and email answered in seconds, qualified and booked, so the leads you already paid for stop going to whoever answers first.
How it worksAI Ad Operations
Your ad campaigns watched around the clock. Agents catch wasted spend, broken placements and tired creative, and flag what needs a human decision.
How it worksWebsites Built to Be Found
Fast websites built to show up in Google and in AI assistants like ChatGPT, and to turn visitors into booked calls instead of bounces.
How it worksTwo minutes
See where you are losing customers.
We read your website, ask a few short questions, and show you where AI wins you the most customers, starting with the tools you already have.